How to Order a KnoxBox

KnoxBox products can be purchased online at www.knoxbox.com. To ensure proper configuration and approval, please follow the steps below when placing your order:

Step 1: Select Your Product from the Commercial / Residential /Gates section listed in the dropdown menus on this page. 

Step 2: When You Enter the Site You Will Be Prompted To Answer Two Questions.

1. Select Your Location: California

2. Enter the Local Fire Department/Sheriff Department:

• For commercial or residential access:

  • Enter and Select: El Dorado Hills Fire Department

  • Then you will be asked to select "Commercial Knox Products" or "Residential Use ONLY - HomeBoxes" before moving on to the product specific page.

• For low-security gate access:

  • Enter and Select: El Dorado Co Sheriff - Gates

  • Then you will be asked to select "Commercial Knox Products" before moving on to the product specific page.

• Select: Search

Step 3: You Will Be Directed To The Product of Choice And Complete the Order
Make sure to:

• Specify installation location if required

• Provide accurate property and contact information

Step 4: Installation and Final Steps
Once your KnoxBox arrives:

• Install the box at the approved location (typically near the front entrance or fire riser room for commercial buildings).

• Contact the El Dorado Hills Fire Department to schedule a key placement and box locking.

Commercial High-Security KnoxBox Options (Required by the Fire Department)

High-security box and vault access are restricted to the fire department. The Knox high-security system is comprised of a tamper-proof box made of heavy steel. It can be bolted to or built into the building near the main entrance and/or the fire riser room door. Building keys for each occupancy are provided by the owner or occupant. They are identified and placed into the box which is locked by fire personnel. The single high-security key, carried by fire personnel is locked in each engine by a special Knox security system.

Before selecting a product below, please review the "Start Here First" section to ensure you understand how to place a Knox Systems order.

KnoxVault 4400 Series Maximum Capacity

Residential Access: High-Security KnoxBox Option (Required by the Fire Department)

The Residential KnoxBox is a high-security key safe designed for Single Family Homes that only local emergency responders can access. When you are injured or become critically ill, paramedics can respond quickly, without forcing entry, when a KnoxBox is installed by your front door/garage. They simply remove the entrance key stored inside, provide medical assistance, and re-lock the door when they leave.

Before selecting a product below, please review the "Start Here First" section to ensure you understand how to place a Knox Systems order.

Knox HomeBox 1500

Gate Locks/Key Switches: Low-Security Access (Required by the Fire Department)

The Low-Security Knox access is different in that it provides access through gates by fire service and law enforcement personnel. The Low-Security key cannot open the High-Security Knox Boxes. Tamper-proof padlocks make up the majority of low-security systems. Again the Low-Security system does not provide access to buildings just property. These locks are used on non-electric gates. For electric gates, the Knox key switch system is used which is wired into the electric gate.

Before selecting a product below, please review the "Start Here First" section to ensure you understand how to place a Knox Systems order.

 Knox Padlocks - Used for non-electric gates

Knox Key Switches - Used for electric gates